Privacy Policy

VDM Coaching
Last updated: October 26, 2023

At VDM Coaching, accessible via our website, one of our main priorities is the privacy of our visitors and clients. This Privacy Policy document contains types of information that is collected and recorded by VDM Coaching and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at info@vdm-coaching.nl.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you:

  • Fill out the contact form or intake form on our website.

  • Schedule a call.

  • Register for our coaching programs.

  • Use our coaching app.

  • Contact us via email or phone.

The personal information we collect may include:

  • Identity Data: First name, last name.

  • Contact Data: Email address, phone number.

  • Health & Lifestyle Data: Goals, dietary preferences, training experience, physical condition, and any challenges you face (as shared during intake or coaching).

  • Technical Data: IP address, browser type, and usage data via our coaching app.

2. How We Use Your Information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our coaching services: Tailoring training schedules, nutrition advice, and mindset coaching to your specific needs.

  • Improve, personalize, and expand our website and app: To better serve your needs (e.g., analyzing data to refine strategies).

  • Communicate with you: To send emails, provide weekly video check-ins, feedback, and support.

  • Process your transactions: If applicable.

  • Send you updates: Regarding your trajectory or changes to our services.

3. Legal Basis for Processing (GDPR)

If you are a resident of the European Economic Area (EEA), we process your personal data under the following legal bases:

  • Consent: You have given us permission to process your data for specific purposes (e.g., filling out the intake form).

  • Performance of a Contract: Processing is necessary for the performance of a coaching agreement with you.

  • Legitimate Interests: To improve our services and communicate effectively with you.

4. How We Share Your Information

We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners and trusted affiliates.

We may use third-party service providers to help us operate our business and the website (e.g., coaching app software, email providers). These third parties are bound by confidentiality agreements.

5. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. If you are a client, we retain your data for the duration of our coaching relationship and thereafter only as long as required by law or for legitimate business purposes (e.g., administration).

6. Your Rights

You have the following rights regarding your personal data:

  • Right to Access: You can request copies of your personal data.

  • Right to Rectification: You can request that we correct any information you believe is inaccurate.

  • Right to Erasure: You can request that we erase your personal data, under certain conditions.

  • Right to Restrict Processing: You can request that we restrict the processing of your data.

  • Right to Object: You can object to our processing of your data.

To exercise these rights, please contact us at info@vdm-coaching.nl.

7. Security

We use appropriate technical and organizational security measures to protect your personal information. Our coaching app and communication channels are selected with data security in mind.

8. Cookies

Our website may use "cookies" to enhance the user experience. You can choose to set your web browser to refuse cookies or to alert you when cookies are being sent.